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News

Stories about how we work, how we live, and our community.

Responding quickly to Cycling Guide routing feedback

By Mark Connolly Sep 23, 2022

Testing by people using Cycling Guide has been a great success, especially in revealing issues in its routes. We use their feedback to improve the routes.
Topics: Software Development Community Cycling Guide

Why Does Cycling Guide Use OpenStreetMap?

By Mark Connolly Sep 13, 2022

Cycling Guide uses OpenStreetMap, which provides map data for thousands of websites, mobile apps, and hardware devices.
Topics: Software Development Community Cycling Guide

Cyclists from around Waterloo Region are now testing Cycling Guide

By Mark Connolly Aug 19, 2022

After an extended period of internal testing, we’ve put Cycling Guide in the hands of several experienced cyclists to see how well it works for them.
Topics: Software Development Waterloo Region Cycling Guide

Finding the right problems to work on and effectively pitching them to your organization

By Megan Pollock Aug 8, 2022

Dana Marr joined July’s uxWaterloo to share his experience with clarifying the problem to be solved, and getting buy-in from leadership teams.
Topics: UX Design UX Research UXWaterloo

Exploratory testing for Cycling Guide means exploring Waterloo Region

By Mark Connolly Jul 14, 2022

As work progresses on the Cycling Guide mobile app, the Zeitspace team has engaged in exploratory testing to assess the quality of its cycling routes.
Topics: Software Development Waterloo Region Cycling Guide

Using streetcar photographs to research Toronto’s urban transformation

By Megan Pollock Jul 7, 2022

Brian Doucet and Michael Doucet, authors of “Streetcars and the Shifting Geographies of Toronto,” joined June’s uxWaterloo to share how repeat photography can be used in urban research
Topics: UXWaterloo

How we are using Dovetail to compile user research for Cycling Guide

By Megan Pollock Jun 30, 2022

Dovetail has helped us keep our user research organized and accessible while working on the Cycling Guide app.
Topics: Our Craft Active Transport UX Research Cycling Guide

Ready for Vue 3? Here’s how to ease the transition

By Jackson Noël Jun 23, 2022

A step-by-step guide for frontend developers on how to migrate to using the Composition API and ease the future transition to Vue 3.
Topics: Software Development Our Craft

Building a UX portfolio: What do hiring managers want?

By Kelly Pedro Jun 16, 2022

How do hiring managers use a UX portfolio and how do they think you should approach it? We asked 3 UX leaders and here’s what they said.
Topics: UX Design Our Craft UX Research

Designing for digital well-being

By Kelly Pedro Jun 9, 2022

At a recent uxWaterloo, professor Corina Sas went through six design guidelines for designers working on well-being apps.
Topics: UXWaterloo

A journalist, a tech consultancy, and a whole lot of good stories

By Kelly Pedro Jun 3, 2022

On her final day with Zeitspace, journalist Kelly Pedro reflects on some of the stories she’s covered in nearly 3 years.
Topics: News

Confronting her critics

By Kelly Pedro May 26, 2022

Electroacoustic harpist Grace Scheele will duel with an avatar representing the critics she’s faced during a performance June 4 for Open Ears Festival of Music Sound.
Topics: Community Arts and Culture

New app promises a cyclist’s view of the world

By Kelly Pedro May 19, 2022

Zeitspace partnered with CycleWR to create a safety-focused, cycling-centric mobile app that’s hyperlocal.
Topics: Software Development Our Craft Active Transport Cycling Guide

UX researchers and designers are feeling disconnected. Here’s why.

By Kelly Pedro May 12, 2022

Organizations need to give UX researchers and designers space to create connections.
Topics: Our Craft UX Research

Building connections in a ‘cameras off’ world

By Kelly Pedro May 5, 2022

Zeitspace UX designer Megan Pollock on how working remotely has given her a new appreciation for meetings, and more.
Topics: UX Design Our Craft UX Research

Product Ops: Where to focus

By Kelly Pedro Apr 28, 2022

At ProductTank Waterloo and Pittsburgh, Christine Itwaru, head of product operations at Pendo, talked about how to get the most from your product ops team.
Topics: Product ProductTank

App to ‘do more good’ relaunches

By Kelly Pedro Apr 21, 2022

Kitchener Waterloo Community Foundation (KWCF) relaunched the Impact Amplifier app that shows would-be donors how far their dollars go in the community.
Topics: Software Development News

Designing accessible user experiences

By Kelly Pedro Apr 14, 2022

Patrick Carrington, an assistant professor at Carnegie Mellon University, shares how to design tech to support people with diverse abilities.
Topics: Inclusive Design Accessibility UXWaterloo

Finding moments of connection among UX designers and researchers

By Kelly Pedro Apr 7, 2022

MetaLab’s Carina Ngai talks about keeping a sense of belonging on her UX team throughout the pandemic.
Topics: UX Design Our Craft UX Research

Mentoring the next generation of UX designers in a remote world

By Kelly Pedro Mar 31, 2022

Remote work means there’s not as many chances to show young UX designers how things get done and how ideas get sparked.
Topics: UX Design Our Craft UX Research

You’re making mistakes that are hurting your product. Here are the top 5

By Kelly Pedro Mar 24, 2022

In the second part of our ProductTank Waterloo recap, Product Collective Co-Founder Mike Belsito outlines the top mistakes product people make.
Topics: ProductTank

Top mistakes product people make

By Kelly Pedro Mar 17, 2022

Product Collective Co-Founder Mike Belsito outlines the top mistakes product people make in our two-part recap of February’s ProductTank Waterloo meetup.
Topics: ProductTank

Hiring is tough right now. Here’s why you should consider outsourcing

By Kelly Pedro Mar 16, 2022

It costs 20% more to hire someone right now and takes twice as long to do it, according to OpenView’s 2022 talent report.
Topics: Software Development UX Design

Could remote UX work help democratize design?

By Kelly Pedro Mar 10, 2022

Designer and product manager Eriol Fox talks democratizing design and more as part of our series on how UX designers and researchers have adapted to remote work.
Topics: UX Design Our Craft UX Research

Designing education software during the pandemic

By Kelly Pedro Mar 3, 2022

D2L Principal Product Designer Nick Dingle on connecting with his team and how the pandemic has made it easier to get focus time.
Topics: UX Design Our Craft UX Research

Sara Hall on building culture on a remote (and new) UX team

By Kelly Pedro Feb 24, 2022

As part of our ongoing series, Zeitspace’s Kelly Pedro talked to the City of Philadelphia’s UX Director Sara Hall about how she’s adapted her work.
Topics: UX Design Our Craft UX Research

How product marketing helps products succeed before and after launch

By Kelly Pedro Feb 17, 2022

Product marketer Becca Byers shared product marketing strategies at a special joint January meetup between ProductTank Waterloo and ProductTank Pittsburgh.
Topics: ProductTank

Advocating for users in a remote world

By Kelly Pedro Feb 10, 2022

The pandemic has erased the ways UX designers and researchers got on the same page as the people they’re designing for, developers, or each other.
Topics: UX Design Our Craft UX Research

How to turn your ideas into a book

By Kelly Pedro Feb 3, 2022

Content strategist, speaker, and author Margot Bloomstein joined uxWaterloo for a fireside chat about how and where to share your ideas with the world.
Topics: UXWaterloo

How Emmetros’ UX team adapted to doing remote UX research

By Kelly Pedro Jan 27, 2022

When the pandemic hit, Kitchener-based Emmetros had to find new ways to collect feedback from clients who were already dealing with the healthcare crisis.
Topics: UX Design Our Craft UX Research

Steve Portigal talks UX research in the age of remote work

By Kelly Pedro Jan 20, 2022

We’re kicking off a series looking at how UX researchers and designers have adapted their work nearly two years into the pandemic.
Topics: UX Design Our Craft UX Research

Welcome to Zeitspace, Mike Dwyer

By Zeitspace Jan 13, 2022

Mike Dwyer has joined us as an engineering lead and we couldn’t be more thrilled.
Topics: Welcome to Zeitspace Team

Powering Policaro with a new platform

By Kelly Pedro Jan 6, 2022

Zeitspace captured what Policaro envisioned and brought a new inventory platform to life with expert software development and user experience design.
Topics: Software Development Our Craft Case Study

The power of mini creative briefs

By Megan Pollock Dec 16, 2021

When a project kicks off, UX designer Megan Pollock often writes a mini creative brief — for herself as much as for our clients. Here’s why.
Topics: UX Design Our Craft

Welcome to Zeitspace, Brent Lintner

By Zeitspace Dec 9, 2021

Brent Lintner has joined Zeitspace as a software engineer. Here’s a chance to meet Brent through our now-standard questions.
Topics: Welcome to Zeitspace Team

Welcome to Zeitspace, Kedice Jones

By Zeitspace Dec 2, 2021

Kedice Jones has joined us as a UX designer. Learn more about Kedice and why she thinks you should invest in a better yoga mat in our latest welcome post.
Topics: Welcome to Zeitspace Team

When user experience is everything

By Kelly Pedro Nov 25, 2021

User experience expectations are as high as they’ve ever been and InFlight collaborates with Zeitspace to bring cutting edge design, UX research, and user-centred design expertise to its processes.
Topics: UX Design Our Craft Case Study

Taking a UX approach to building design

By Kelly Pedro Nov 16, 2021

Design strategist Erin Corcoran joined uxWaterloo to talk about the overlap between the design strategy architects use in their work and UX design.
Topics: UX Design Our Craft UXWaterloo

How Zeitspace’s agile way of designing and building software saved GBL time

By Kelly Pedro Nov 4, 2021

When GBL’s designer was focused on other commitments, they needed a trusted partner to design and build a proof of concept, and found it in Zeitspace.
Topics: Case Study

How Zeitspace’s design and development expertise helped ParkCo succeed

By Kelly Pedro Oct 28, 2021

ParkCo has just inked two more large contracts. “(Zeitspace) wanted to make sure we really succeeded. Mission accomplished,” said ParkCo CEO Bryan Hopps.
Topics: Case Study

How becoming a parent gave me a new appreciation for accessible design

By Megan Pollock Oct 21, 2021

UX designer Megan Pollock leaned on accessible features during nighttime feedings and while trying to push a stroller in the snow.
Topics: UX Design Our Craft Accessibility

How to find the right community for your product

By Kelly Pedro Oct 12, 2021

During a recent Zeitspace Session, Mark Tan and Nathan Maton, who have built community at top tech companies, talked about how they did it.
Topics: Zeitspace Sessions

Nailing your product’s value to grow your business

By Kelly Pedro Oct 4, 2021

Author Étienne Garbugli shares his process for how product managers can zero in on a product’s core value, identify its best customers, and grow over time.
Topics: ProductTank

UX theatre: Exit stage left

By Kelly Pedro Sep 24, 2021

In the age of immediacy, user experience designers are rushed to deliver more with less, and users sometimes get left behind in the design process.
Topics: UXWaterloo

Not building products with your community? You should. Here’s why.

By Kelly Pedro Sep 17, 2021

Ahead of his Zeitspace Session, Wyze’s Mark Tan talks about why product managers should focus on community-driven product development.
Topics: Our Craft Product Zeitspace Sessions

Building a new product? Here’s a gold mine of opportunity

By Kelly Pedro Sep 9, 2021

When it comes to innovation, look at where mismatches are happening — often with people with disabilities who have to work around inaccessible products.
Topics: Our Craft Zeitspace Sessions Accessibility

How UX designers can survive in a wicked environment

By Kelly Pedro Sep 2, 2021

UX designers train for one environment and work in another. UX designer Karen VanHouten talks about how to go from barely surviving to thriving.
Topics: UX Design Our Craft UXWaterloo

Digital accessibility by design

By Kelly Pedro Aug 26, 2021

In a digital world making products accessible means focusing on usability first.
Topics: Inclusive Design Accessibility

Microsoft created guidelines for ethical AI. Here’s why you should use them

By Kelly Pedro Aug 12, 2021

At July’s uxWaterloo, Ruth Kikin-Gil talked about how organizations can use the 18 guidelines for human AI interaction she developed with Microsoft.
Topics: UXWaterloo

Welcome to Zeitspace, Tyler Delaat

By Zeitspace Aug 5, 2021

Tyler Delaat has joined us as a software engineer. Meet Tyler through our now-standard questions where responses include fruit trees and 3D modelling.
Topics: Welcome to Zeitspace Team

Welcome to Zeitspace, Catalin Pop

By Zeitspace Jul 28, 2021

What do coffee and karate have in common? They're responses Catalin Pop, who's joined Zeitspace as a software engineer, gave in our now-standard questions.
Topics: Welcome to Zeitspace Team

Using storytelling concepts in design

By Kelly Pedro Jul 22, 2021

We can adapt storytelling principles around developing a character to the UX design principles we use to make decisions about what we're designing and why.
Topics: UX Design Our Craft Fluxible

Want to diversify your workforce? Be honest and clear about your values

By Kelly Pedro Jul 15, 2021

Designing an inclusive organization isn’t a one-and-done. There’s no checklist, only starting points, diversity educator Ren Navarro said at Fluxible 2021.
Topics: Fluxible Diversity

UX design in civic life: Lessons from the past year

By Kelly Pedro Jul 8, 2021

In the face of a pandemic, UX designers working as public servants can only move “at the speed of trust.”
Topics: UX Design Our Craft Fluxible

When inclusive research is an ‘extra’

By Kelly Pedro Jun 29, 2021

Designing research is embedded in a Western capitalist approach, but what does that mean for inclusion?
Topics: Our Craft UXWaterloo

Welcome to Zeitspace, Steven Picache

By Zeitspace Jun 28, 2021

Steven Picache is a new software engineer at Zeitspace. Read more about him in our welcome post.
Topics: Welcome to Zeitspace Team

How to build successful products with continuous discovery

By Kelly Pedro Jun 22, 2021

Teresa Torres, author of Continuous Discovery Habits, joined ProductTank Waterloo to share how continuous discovery works.
Topics: Our Craft Product ProductTank

The future of design is human

By Kelly Pedro Jun 15, 2021

“If anybody is equipped to solve for a world that has more equitable outcomes, it’s designers,” design leader Aaron Irizarry said in summing up Fluxible.
Topics: UX Design Our Craft Fluxible

Learning from other UXers

By Kelly Pedro Jun 11, 2021

Learning by sharing is a powerful practice in user experience. At a recent uxWaterloo, local UXers shared what they learned in their latest projects.
Topics: UX Design Our Craft UXWaterloo

Why your product team needs to talk to customers weekly

By Kelly Pedro Jun 7, 2021

The best product teams are shifting to a continuous mindset, said Teresa Torres, who wrote Continuous Discovery Habits.

How to streamline your user research with a repository

By Kelly Pedro Jun 3, 2021

During our Zeitspace Session, design ethnographer Kelly Goto talked about the benefits of UX research repositories, what works, what doesn’t, and why.

Product managers need to champion digital ethics

By Kelly Pedro May 28, 2021

Product managers operate at the intersection of UX, business, and tech, so it’s on them to understand how ethical issues might pop up.
Topics: Our Craft Product ProductTank

Fluxible and music in perfect harmony

By Kelly Pedro May 26, 2021

Since 2012, Fluxible attendees have enjoyed more than 100 musical performances.
Topics: Fluxible

Designing a gaming platform for kids

By Kelly Pedro May 13, 2021

Carina Ngai, who leads the player experience design team at Roblox, joined the company because the opportunity came with interesting design challenges.
Topics: Our Craft Inclusive Design UXWaterloo

Designing for digital safety

By Kelly Pedro May 6, 2021

In a world of algorithmic bias, what role do design and governance play in building safe digital products?
Topics: UX Design Our Craft Fluxible

From job titles to tasks: How Grain refined its product strategy with success

By Kelly Pedro Apr 29, 2021

When Grain co-founders started thinking about how the video app would fill certain jobs to be done they finally found their product-market fit.
Topics: Product

Reimagine, rebirth: How Syncspace is hitting the right note with musicians

By Kelly Pedro Apr 16, 2021

Adrian Cho created a virtual platform to help musicians perform live in different cities after the pandemic silenced music halls and concert theatres.
Topics: News Reimagine, Rebirth series

We built an app with Svelte. Here’s what we learned.

By Fabio Nobre Apr 8, 2021

Svelte, an open source Javascript framework, has both pros and cons when it comes to frontend development.

Designing digital products for Africa? Consider this first.

By Kelly Pedro Apr 1, 2021

The product development team must change their approach to create an experience that blends well with Africa’s population.
Topics: UX Design Our Craft UX Research UXWaterloo

Reimagine, rebirth: How Ren Navarro took Beer. Diversity. digital

By Kelly Pedro Mar 25, 2021

In part two of our series, Ren Navarro talks about going from delivering in person talks about inclusion in the beer industry to serving it up in an app.
Topics: News Reimagine, Rebirth series

How to share bite-sized user research highlights

By Jesse Hoek Mar 19, 2021

Sharing short snippets soon after a user interview or testing session is powerful. Here are some useful tools to share user research highlights remotely.
Topics: UX Design Our Craft UX Research

Reimagine, rebirth: How businesses are changing a year into the pandemic

By Kelly Pedro Mar 11, 2021

In our series kickoff, design ethnographer Kelly Goto talks about how she has been reinventing her approach to UX research in a remote world.
Topics: News Reimagine, Rebirth series

Why ignoring survival metrics can kill your new product

By Kelly Pedro Mar 4, 2021

Survival metrics focus on product development and need partnership and speed, product consultant Adam Thomas said at the most recent ProductTank Waterloo.
Topics: Our Craft Product ProductTank

Duet: An app built for slow connection

By Kelly Pedro Feb 25, 2021

At the February uxWaterloo, design consultancy Quicksand Studios and interactive arts studio Invisible Flock talked about building the Duet app.
Topics: Our Craft UXWaterloo

Fluxible 2021 brings fresh faces, new experiences to the UX festival

By Kelly Pedro Feb 19, 2021

The 2021 edition of Fluxible, Canada’s UX Festival, will build on the success of last year’s Fluxible TV but expand to a week.
Topics: UX Design Fluxible

How a premortem analysis derisks a project, helping your team succeed

By Jeff Fedor Feb 11, 2021

When projects go wrong, we waste time figuring out what happened. But what if we did that first with a premortem analysis and assume the project fails?
Topics: Our Craft Product

Welcome to Zeitspace, Janine Swallow

By Zeitspace Feb 10, 2021

We're not horsing around — Janine Swallow is bringing her energy to Zeitspace as a UX designer.
Topics: Welcome to Zeitspace Zeitspace Alumni

Choice Connect sheds light on gaps in abortion services in Ontario

By Kelly Pedro Feb 4, 2021

Three Ontario communities will get better access to abortion services thanks in part to the Choice Connect app that has helped highlight gaps.
Topics: Community Waterloo Region

Strategies to drive product-led growth

By Kelly Pedro Jan 28, 2021

At the most recent ProductTank Waterloo, ProfitWell CEO Patrick Campbell shared some tactics businesses can use to drive product-led growth strategy.
Topics: ProductTank

UX design for social good

By Kelly Pedro Jan 19, 2021

UX designer Eriol Fox will be talking about their journey in designing for humanitarian projects at the next uxWaterloo virtual meetup Jan. 21.
Topics: UXWaterloo

How to make sure websites perform well for everyone

By Peter Spenler Jan 13, 2021

By taking advantage of Chrome’s developer tools, we can ensure everyone has a great user experience on our website no matter which device they use.
Topics: Software Development Our Craft

Designing for mixed reality

By Kelly Pedro Jan 6, 2021

When she found herself on Microsoft’s HoloLens design team, senior designer Ana Sofia Gonzalez learned that empathy was more important than ever.
Topics: UX Design Our Craft UXWaterloo

Planning, running, and learning from UX research interviews

By Kelly Pedro Dec 23, 2020

In our most recent Zeitspace Session, participants learned how to plan and run UX research interviews for better product design and development.
Topics: Zeitspace Sessions

The art of the sprint demo

By Jesse Hoek Dec 10, 2020

In the scrum framework, a sprint demo is a meeting for a product team to show the product owner and stakeholders the work they’ve completed in the sprint.

The power of storytelling in UX design

By Kelly Pedro Dec 1, 2020

“All people’s brains are wired around stories. We’re narrative creatures,” said Scott Berkun, author of How Design Makes the World.
Topics: ProductTank Storytelling UXWaterloo

The power and influence of fonts in design

By Matthew Reynolds Nov 24, 2020

Deciding which font to use is not as straightforward as choosing something that “looks good.” Type may be more influential and powerful than you think.
Topics: UX Design Our Craft

Zeitspace Session recap: How impact maps help align stakeholders

By Kelly Pedro Nov 17, 2020

Impact maps are a great way to get everyone aligned so you’re not wasting time making the wrong decisions when it comes to your product goals.
Topics: Our Craft Zeitspace Sessions

Why understanding good and bad design is more powerful than you think

By Kelly Pedro Nov 9, 2020

Scott Berkun’s latest book gets readers to look at problems like designers do so they make better choices about what they use, buy, and make.
Topics: UX Design Our Craft ProductTank UXWaterloo

Keeping women in tech during a pandemic

By Kelly Pedro Nov 2, 2020

What some tech companies are doing to keep a diverse workforce and how you can learn from their response to do the same.
Topics: Diversity

How the City of Kitchener is designing streets for all

By Kelly Pedro Oct 28, 2020

In street design the design has to work for everyone. Here’s how the City of Kitchener is designing streets for people, not just cars.
Topics: Community Kitchener Active Transport

Heuristics and their role in design evaluation

By Matthew Reynolds Oct 22, 2020

Heuristic evaluations are an accessible, tested, relatively low cost way to critically assess the usability of digital product interfaces.
Topics: UX Design Our Craft UX Research

What is Impact Mapping?

By Jeff Fedor Oct 15, 2020

Impact Maps are a strategic planning technique to help product teams gain a shared understanding of business objectives. Here’s how they can work for you.
Topics: Our Craft Product Zeitspace Sessions

The benefits of building a product-driven company

By Kelly Pedro Oct 14, 2020

Ben Foster talked about how to develop great products, create a product vision, and empower product managers to say no at the last ProductTank Waterloo.
Topics: Our Craft Product ProductTank

10 UX interviewing tips from a journalist

By Kelly Pedro Oct 7, 2020

Interviewing is a key part of journalism and UX research. With both, you’re helping people feel heard. Here's how to approach interviews the right way.
Topics: UX Research

Ben Foster on the art and science of vision-led product management

By Jeff Fedor Sep 30, 2020

Product management is one long paradox. But there’s a better way forward, WHOOP’s chief product officer Ben Foster writes in his new book.
Topics: Our Craft Product ProductTank

How a UX writing guide contributes to better design

By Kelly Pedro Sep 29, 2020

In our latest Zeitspace Session we looked at how you can’t really separate UX writing from good design because good writing is good design.
Topics: UX Design Our Craft Zeitspace Sessions

Organizing the Redux state

By Karen Reeves Sep 24, 2020

What to do when the Redux state is not reflected in the UI.
Topics: Software Development Our Craft

Remote usability testing and data driven design: UXers share knowledge

By Kelly Pedro Sep 22, 2020

From a prototype of a virtual marketplace to doing behavioural barrier reviews, Waterloo Region UXers shared what they’ve learned at uxWaterloo.
Topics: UX Design Our Craft UX Research UXWaterloo

Product managers need lots of skills, but these are the most important

By Kelly Pedro Sep 17, 2020

There are lots of things to consider when hiring someone for your product team, but you can hire better product people by focusing on these skills.
Topics: Our Craft Hiring Product ProductTank

A better way to hire product people

By Kelly Pedro Sep 9, 2020

Product coach Kate Leto joins ProductTank Waterloo to share ways to change how organizations hire, and think about culture and essential product skills.
Topics: Our Craft Hiring Product ProductTank

New campaign encourages kids to walk and bike to school

By Kelly Pedro Aug 18, 2020

The campaign will help with route planning, especially for parents whose children may be walking or cycling to school for the first time.
Topics: Community Waterloo Region Active Transport

Pedal power: more cyclists hit the road with temporary bike lanes

By Kelly Pedro Aug 8, 2020

After Waterloo Region added 24 kilometres of temporary separated lanes on some regional roads in July traffic counters show more cyclists are using them.
Topics: Community Waterloo Region Active Transport

Want to build trust? Follow these 3 Vs

By Kelly Pedro Aug 4, 2020

How can UX designers build trust? Empower audiences to make confident decisions, content strategist Margot Bloomstein said during uxWaterloo’s meetup.
Topics: Our Craft Positioning Storytelling UXWaterloo

Helping product teams measure their messy middle

By Kelly Pedro Jul 27, 2020

Amplitude’s John Cutler recently presented six thinking models during a ProductTank Waterloo talk to help product teams have better conversations.
Topics: Our Craft Product ProductTank Agile

Cross-platform mobile apps made easy with Flutter

By Peter Spenler Jul 23, 2020

During our latest Zeitspace Session we explored how to get started with Flutter, and some of its benefits while building a simple to-do app.
Topics: Software Development Our Craft Zeitspace Sessions

When it comes to UX research, time is your friend

By Kelly Pedro Jul 20, 2020

Take the time to do UX research with the right methods and intent. Anything else is research theatre, Indi Young shares on Fluxible TV.
Topics: Our Craft Fluxible UX Research

Why your organization should invest in qualitative research

By Kelly Pedro Jul 9, 2020

Early results from one study found organizations that didn’t invest in qualitative research paid dearly in employee morale, creativity, and productivity.
Topics: UX Design Our Craft Fluxible UX Research

The pandemic has supercharged wicked digital problems. Here’s how.

By Kelly Pedro Jun 30, 2020

Lola Oyelayo-Pearson, Shopify’s Director of UX, Multichannel, talked about wicked digital problems and what designers can do about it on Fluxible TV.
Topics: UX Design Our Craft Fluxible

How to design a design team

By Kelly Pedro Jun 26, 2020

Adaptive Path co-founder Peter Merholz shares why the team, not any one designer, is the atomic unit of design organizations.
Topics: UX Design Our Craft UXWaterloo

How to support active transportation in Waterloo Region

By Kelly Pedro Jun 19, 2020

Zeitspace created an app to make it easy for residents to let Regional Council know they support active transportation.
Topics: Community Waterloo Region Active Transport

A tale of two active transportation proposals

By Kelly Pedro Jun 18, 2020

While a $41 million funding announcement to boost active transportation was lauded, another plan to add temporary bike lanes divided Waterloo Regional council.
Topics: Community Waterloo Region Active Transport

Rethinking adaptive experiences with universal design

By Kelly Pedro Jun 17, 2020

Designers can adapt today’s experiences to meet the needs of the largest number of people possible, design ethnographer Kelly Goto tells Fluxible TV.
Topics: UX Design Our Craft Fluxible UX Research

Fluxible TV speakers appeal for resilience in tech

By Kelly Pedro Jun 12, 2020

Tech should enable change — that’s where resilience comes from and it needs to be baked into everything UX designers do.
Topics: UX Design Our Craft Fluxible UX Research

Zeitspace says thanks to Open Ears and NUMUS with financial support

By Mark Connolly Jun 11, 2020

The concert was an artistic and financial success, featuring performances by musicians in our own Waterloo Region, but also from outside the region.
Topics: Community Waterloo Region Fluxible Arts and Culture

A practical guide to product management

By Kelly Pedro Jun 4, 2020

Jay Judkowitz, vice president of product at Otto Motors, offered a practical guide to product management at the latest ProductTank Waterloo meetup.
Topics: Our Craft Product ProductTank

Benefit concert a ‘thank you’ to Open Ears and NUMUS

By Kelly Pedro Jun 2, 2020

Eve Egoyan, JoJo Worthington, Benton Roark, Erso, and Pulitzer-prize winning composer Caroline Shaw and The Hands Free, will perform June 4.
Topics: Community Waterloo Region Fluxible Arts and Culture

How to be a better product manager

By Jeff Fedor Jun 1, 2020

There's no clear path to learning how to be a product manager. Most of us learn through success and failure. Here's the best advice and worst advice product managers have received.
Topics: Our Craft Product ProductTank

How the UX industry has changed

By Kelly Pedro Jun 1, 2020

From UX design to experience design and agencies to internal teams, Fluxible speakers reflect on how the UX industry has changed.
Topics: UX Design Our Craft Fluxible UX Research

Zeitspace Session recap: Remote user story mapping

By Kelly Pedro May 29, 2020

User story mapping is a simple approach to help agile development teams see the big picture when it comes to product design.
Topics: UX Design Our Craft Zeitspace Sessions UX Research

As temperatures rise so does demand for more space for walkers and cyclists

By Kelly Pedro May 27, 2020

The City of Waterloo aims to fast track plans to boost cycling infrastructure and address inequities over who has access to public space and who doesn’t.
Topics: Community Waterloo Region Active Transport

Zeitspace is supporting Open Ears and NUMUS

By Mark Connolly May 26, 2020

Fluxible is presenting a benefit concert for Open Ears and NUMUS as a part of Fluxible TV, a streaming event that’s happening on June 4.
Topics: Community Company Culture Arts and Culture

Lessons in leadership

By Kelly Pedro May 25, 2020

Capital One’s Aaron Irizarry joined the latest uxWaterloo virtual monthly meetup to talk about how to be a successful leader.
Topics: UX Design Our Craft UXWaterloo

Moving beyond simple searches: How to dig deep with secondary research

By Matthew Reynolds May 22, 2020

Doing secondary research is a great way to ramp up quickly so you’re better prepared to design and develop something for clients
Topics: Our Craft UX Research

We’re starting to critique software. Here’s why.

By Matthew Reynolds May 19, 2020

Design critique has been used for decades to provide structured feedback, but can it apply to software development? We think so.

What is design critique? Communication

By Kelly Pedro May 14, 2020

Design critique prepares UX designers for better conversations when they do get a seat at the table, says Aaron Irizarry, co-author of Discussing Design.
Topics: UX Design Our Craft

How to run a user story mapping session remotely

By Kelly Pedro May 13, 2020

The next Zeitspace Session will give you tips and techniques for how to get the most out of a remote user story mapping session.
Topics: Our Craft Zeitspace Sessions

How to do design critique: a tool for designers to improve their work

By Kelly Pedro May 12, 2020

Design critique helps UX designers improve their work. But how do you do a design critique? Here's a step by step way to run a design critique session.
Topics: UX Design Our Craft

Lean innovation in an era of uncertainty

By Kelly Pedro May 7, 2020

The three e’s of lean innovation are empathy, experiment, and evidence. Here’s how you can start using them to get results now.
Topics: Our Craft ProductTank Lean Idea Validation

How you define innovation is now more important than ever

By Kelly Pedro Apr 27, 2020

In the next ProductTank Waterloo virtual meetup, New York Times bestselling author Brant Cooper discusses the three e’s of lean innovation and five ways you can start using them right now.
Topics: Our Craft Product ProductTank Lean

Product analytics: What game are we playing and how do we keep score? How to align your team to the same goal

By Jeff Fedor Apr 24, 2020

How do you know if a product feature is succeeding? Will everyone agree or know? Product analytics gets everyone focussed on solving the right problems
Topics: Product Analytics

Why UX researchers should stop solving problems

By Kelly Pedro Apr 22, 2020

Often UX is focused on the solution, rather than on a deeper consideration of the people it's trying to help, UX researcher Steve Portigal says.
Topics: UX Design Our Craft Product ProductTank UX Research

Want to be an agile leader? Here’s how you empower your team

By Kelly Pedro Apr 14, 2020

In our latest Zeitspace Session Dave Dame, vice president and global head of agile at Scotiabank looked at scaling your agility by scaling your leadership
Topics: Our Craft Zeitspace Sessions Agile Lean

Product positioning in a downturn

By Kelly Pedro Apr 9, 2020

It’s more important than ever to talk to customers & understand how priorities have shifted, positioning expert April Dunford told a ProductTank Waterloo.
Topics: Product Positioning ProductTank

Boosting tech literacy in Waterloo Region

By Kelly Pedro Mar 31, 2020

From a grocery store to a kitchen: How Kitchener Public Library is increasing tech and digital literacy in Waterloo Region.
Topics: News Community Waterloo Region Arts and Culture

Universal design is changing the designer’s tool kit

By Kelly Pedro Mar 23, 2020

Several past Fluxible Conference speakers share their insights on universal design, inclusive design, and how the UX industry can move the needle on both.
Topics: UX Design Our Craft Fluxible Diversity Inclusive Design

Keeping up morale while working remotely

By Kelly Pedro Mar 18, 2020

Anxiety levels are higher than normal as people with and without mental health issues fear for their loved ones and job security. But there are ways employers can ease fears.
Topics: Company Culture

How the Waterloo Region arts community is coping with the pandemic

By Kelly Pedro Mar 16, 2020

'It’s all fairly new ground for everybody. Nobody has policies in place to handle pandemics from an arts perspective,' says Richard Burrows, artistic director of Open Ears Festival.
Topics: Community Waterloo Region Arts and Culture

Empowering teams with agile

By Kelly Pedro Mar 9, 2020

The next Zeitspace Session is about giving leaders the tools to build trust in their team when it comes to decision making.
Topics: Community Our Craft Zeitspace Sessions Agile

Trust in the tech sector is down, but UX designers can help build it up

By Kelly Pedro Mar 4, 2020

The 2020 Edelman Trust Barometer reveals trust in the tech sector has dropped as people worry they won’t know if what they’re seeing and hearing is real.
Topics: UX Design News Trends UX Research

Web accessibility is usability

By Matthew Reynolds Feb 28, 2020

Our latest Zeitspace Session looked at the good, the bad, and the ugly of web accessibility.
Topics: Software Development UX Design Company Culture Our Craft Zeitspace Sessions Diversity Inclusive Design

From hacker to mentor: Zeitspace’s Michael Song on helping the next generation of programmers

By Michael Song Feb 24, 2020

Hackathons are a great way for those new to software development to cut their teeth.
Topics: Software Development Community Waterloo Region Our Craft

Cargo bike documentary coming to Waterloo

By Kelly Pedro Feb 19, 2020

Waterloo’s bicycle mayor is hosting the screening of MOTHERLOAD at the Waterloo Public Library on March 7.
Topics: News Waterloo Region Arts and Culture Active Transport

Want to learn more accessible UX design and development? The next Zeitspace session is for you.

By Kelly Pedro Feb 18, 2020

The free session on Feb. 25 will give you the basic tools to meet a new law coming into effect January 2021.
Topics: Software Development UX Design Community Company Culture Our Craft Zeitspace Sessions Inclusive Design

Local abortion app being used across Canada

By Kelly Pedro Feb 13, 2020

Zeitspace co-designed and developed Choice Connect with SHORE Centre, which has provided more than 2,435 referrals since it launched nationally.
Topics: Community

How we used a video game system to solve a real-world problem

By Bety Rodriguez-Milla Feb 11, 2020

Sometimes in software development, you find what you need in unlikely places.
Topics: Software Development Our Craft Case Study

Testing a business idea from concept to design and development

By Kelly Pedro Feb 6, 2020

‘The perfect fit’: Zeitspace helps Green Brick Labs validate their latest software product.
Topics: Software Development UX Design Our Craft Product Lean MVP Idea Validation Case Study

How to manage product risk

By Kelly Pedro Feb 3, 2020

David J Bland discussing reducing business product risk and his new book 'Testing Business Ideas' that he co-authored with Alex Osterwalder.
Topics: Our Craft Product Lean Idea Validation UX Research

How to design a city with mental health in mind

By Kelly Pedro Jan 29, 2020

As urbanization grows, cities are losing the key factors that foster mental health: green spaces and social interaction.
Topics: UX Design Community Waterloo Region Our Craft Active Transport UX Research

New app helps Waterloo Region residents do more good

By Kelly Pedro Jan 29, 2020

The Kitchener Waterloo Community Foundation’s new tech tool lets would-be donors see their lasting impact.
Topics: Software Development UX Design News Community Company Culture Waterloo Region Our Craft Case Study prototype

Welcome to Zeitspace, Jackson Noël

By Zeitspace Jan 15, 2020

Fearer or heights, lover of chicken and waffles, Jackson Noël joins Zeitspace as a software developer.
Topics: Software Development Welcome to Zeitspace Working at Zeitspace Team

Welcome to Zeitspace, Maria McLoughlin

By Zeitspace Jan 14, 2020

Maria McLoughlin, studying Rhetoric, Media, and Professional Communication at the University of Waterloo joins Zeitspace as a writing co-op.
Topics: Welcome to Zeitspace Zeitspace Alumni

Welcome to Zeitspace, Marty Mukherjee

By Zeitspace Jan 13, 2020

Marty, an international student in University of Waterloo's Scientific Computing program has joined the Zetispace team as a co-op software engineer
Topics: Software Development Welcome to Zeitspace Zeitspace Alumni

Welcome to Zeitspace, Matthew Reynolds

By Zeitspace Jan 10, 2020

We have a bunch of new faces at Zeitspace. Today we’re excited to share the news that Matthew Reynolds has joined Zeitspace as a ux design co-op.
Topics: UX Design Welcome to Zeitspace Zeitspace Alumni

Want free advice? Sign up for Office Hours

By Kelly Pedro Jan 6, 2020

We all need someone to bounce ideas off, the multidisciplinary Zeitspace team is yours for the asking, we'll give you 1-hour of free, no-obligation advice.
Topics: Software Development UX Design News Community Product

Why we started a company-wide book club

By Catherine Mittelholtz Jan 2, 2020

We value growth and learning at Zeitspace -- a book club is one way as a team we explore topics and improve our craft as engineers and designers.
Topics: Company Culture Our Craft

Why we added an RSS feed to the blog

By Kelly Pedro Dec 16, 2019

Despite the death of RSS Readers, RSS is still a very relevant and important technology, so we made sure the Zeitspace site had one.
Topics: News

Tech for good: Fluxible and True North align to bring tech talent to Waterloo Region

By Kelly Pedro Dec 12, 2019

Fluxible, Canada's UX Festival will be part of Communitech's True North program for 2020.
Topics: News Community Fluxible

Here’s one easy way to level up your UX knowledge

By Kelly Pedro Dec 3, 2019

Monthly UXWaterloo sessions are a great way to not only meet people from the community but also to level-up your User Experience skills.
Topics: UX Design Community Our Craft

How can tech companies retain women workers?

By Kelly Pedro Nov 25, 2019

#movethedial aims to make us think about not what diversity is but how diversity behaves and the changes we need to make for a more inclusive culture.
Topics: Company Culture Diversity

4-H gave me a passion for learning and growing. Here’s how I’m paying it forward.

By Megan Pollock Nov 20, 2019

UX Designer Megan Pollock developed a love for learning and growth through 4H. Now she's giving back by running a Computer Club for a local chapter.
Topics: Software Development Community Company Culture

Why cycling advocates are frustrated with plans for Westmount Road

By Kelly Pedro Nov 6, 2019

When constructing a road it's an opportunity for more inclusive design to get people of any gender, age or ability to take transit, cycle or walk
Topics: Community Waterloo Region Active Transport Diversity Inclusive Design

Why all good design starts with research

By Kelly Pedro Nov 5, 2019

UX Research plays an important role in developing both empathy and a thorough understanding of the problem.
Topics: UX Design Community Waterloo Region Active Transport UX Research

What will the next 50 years of digital life look like?

By Kelly Pedro Nov 1, 2019

Experts predict that technology will make human lives better but caution that it may be at the expense of privacy.
Topics: Trends

Music in the Sky

By Kelly Pedro Oct 29, 2019

A SkyWatch hosted session on space featured a talk by Alex McVittie's that opened students eyes to think about their world in a different way.
Topics: News Community Waterloo Region

Three great ways to enjoy arts and culture in Waterloo Region

By Kelly Pedro Oct 24, 2019

Simple ways to take advantage of the rich arts community Waterloo has to offer.
Topics: Community Fluxible Arts and Culture

We need more women in science

By Kelly Pedro Oct 21, 2019

Representation matters including women in science. Early STEM programs are important to improve diversity and help more women become scientists.
Topics: Company Culture Diversity

How to build an equitable city

By Kelly Pedro Oct 17, 2019

Complete Streets reverses our car-centric world. Walking to school means less traffic, improves concentration & gives a sense of independence & confidence.
Topics: Community Active Transport

Why we should design our streets with walkability in mind

By Kelly Pedro Oct 15, 2019

The health, safety and economic benefits of improving the walkability of streets of our neighborhoods.
Topics: UX Design Community Active Transport

Building experience prototypes tech firm’s super power

By Kelly Pedro Oct 10, 2019

Zeitspace uses clickable prototypes to quickly bring products to life, reduce risk, and reduce development time.
Topics: Software Development UX Design Our Craft Lean MVP Idea Validation Case Study

'I’m trying to waste less'

By Kelly Pedro Oct 4, 2019

Alexis Blondin, a Zeitspace software engineer, talks about eco initiatives he's leading to waste less.

Why did Zeitspace hire a journalist?

By Kelly Pedro Oct 3, 2019

Kelly Pedro discusses why Zeitspace hired a journalist to tell the stories of our work as well as the causes we care about.
Topics: Community Company Culture Fluxible Arts and Culture Active Transport Diversity Storytelling

Millennials are craving experiences and that makes UX designers more relevant than ever

By Kelly Pedro Sep 27, 2019

A CB Insights study suggests that Millenials are craving experiences elevating the importance of UX Designers on products and services.
Topics: UX Design Community Active Transport Trends

Fluxible Conference encourages us to look beyond the bubble

By Kelly Pedro Sep 26, 2019

This year's Fluxible challenged us to think outside of the established norm, to challenge our assumptions to create a better world.
Topics: UX Design News Fluxible Arts and Culture Diversity Inclusive Design

Want to be a manager? First think like a leader, UX expert panel tells Fluxible Meetup

By Kelly Pedro Sep 19, 2019

Panelists from Shopify, Manulife, and an independent foresight consultant discuss what it means to be a leader and manager in design roles.
Topics: UX Design News Fluxible

Complete streets puts pedestrians and bikes at the centre of design

By Kelly Pedro Sep 18, 2019

Complete Streets is an initiative to make the public infrastructure of streets more equitable, prioritizing designs to better serve pedestrians & cyclists.
Topics: UX Design Fluxible Active Transport

I used a Drop Mobility rental bike and here’s how it went

By Kelly Pedro Sep 17, 2019

Kelly Pedro, who wouldn't consider herself a cyclist, used a Drop Bike to attend Fluxible's Guided Bike Tour. It didn't go well.
Topics: Fluxible Active Transport

The Fluxible Schedule web app is back for 2019

By Mark Connolly Sep 16, 2019

Zeitspace, a Supremium Sponsor of Fluxible is pleased to announce the Fluxible Schedule web app is back for 2019. See all the conference meetups, sessions and musical performers.
Topics: Software Development Fluxible

Fluxible, Canada’s UX Festival, kicks off next week

By Kelly Pedro Sep 12, 2019

A rundown of Fluxible 2019's week-long festival of music, meetups and art and music.
Topics: UX Design Community Waterloo Region Fluxible Arts and Culture Active Transport

Welcome to Zeitspace, Kelly Pedro

By Zeitspace Sep 12, 2019

From stints at the CBC, London Free Press and freelancing, Kelly Pedro joins Zeitspace as a journalist.
Topics: Welcome to Zeitspace Team

Welcome to Zeitspace, Jesse Hoek

By Zeitspace Sep 5, 2019

We welcome former University of Waterloo co-op student, Jesse Hoek back as a UX Designer on the Zeitspace team.
Topics: UX Design Welcome to Zeitspace Zeitspace Alumni

Cycling and walking in Waterloo Region: let’s just get on with it

By Zeitspace Sep 3, 2019

Our friend Tony Reinhart recently had a dangerous near-hit while cycling just blocks from our office, and he wrote about it in a thread on Twitter. What he wrote resonated with us, and with his permission we’re reproducing it here.
Topics: Waterloo Region Active Transport

Welcome to Zeitspace, Michael Song

By Zeitspace Aug 27, 2019

University of Western grad, BBQ and Trance Music Fan, who always eats his pizza backwards, Michael Song joins the Zeitspace team as Software Engineer.
Topics: Software Development Waterloo Region Welcome to Zeitspace Zeitspace Alumni

Welcome to Zeitspace, Adekola Fakorede

By Zeitspace Aug 12, 2019

University of Waterloo grad, Adekola Fakorede joins the Zeitspace team as a Software Engineer
Topics: Software Development Welcome to Zeitspace Zeitspace Alumni

Welcome to Zeitspace, Liam Yeates

By Zeitspace Jul 25, 2019

Cyclist, dad to American Bulldog 'Peaches', University of Waterloo grad Liam Yeates joins the Zeitspace team as a software engineer
Topics: Software Development Company Culture Waterloo Region Welcome to Zeitspace Zeitspace Alumni

Welcome to Zeitspace, Peter Spenler

By Zeitspace Jul 19, 2019

Climber, fencer and cringe-worthy comedy fan Peter Spenler joins the Zeitspace team as a software developer.
Topics: Software Development Company Culture Welcome to Zeitspace Team

Welcome to Zeitspace, Jonathan Faber

By Zeitspace Jul 19, 2019

Jonathan Faber, a Computer Science co-op student from the University of Guelph, joins the Zeitspace team a Software Engineer intern
Topics: Software Development Welcome to Zeitspace Zeitspace Alumni

Welcome to Zeitspace, Bety Rodriguez-Milla

By Zeitspace Jul 10, 2019

Computational Physicist and Machine Learning Software Engineer, Bety Rodriguez-Milla joins the Zetispace team.
Topics: Software Development Welcome to Zeitspace Zeitspace Alumni

Welcome to Zeitspace, Adan Suarez

By Zeitspace Jul 5, 2019

Circumnavigator, Adan Suarez joins the Zeitspace team as a Software Engineer.
Topics: Software Development Welcome to Zeitspace Zeitspace Alumni

Getting to and from Zeitspace

By Mark Connolly Jul 2, 2019

Walk to amenities, ride the bike trails, or take the Ion LRT are key reasons why we chose to locate Zeitspace in Waterloo's SoUp District (South of Uptown)
Topics: Company Culture Waterloo Region Active Transport

Time and space for arts in Waterloo Region

By Catherine Mittelholtz Jun 13, 2019

Catherine Mittelholtz writes about the importance of the arts and culture community and reminds of the diverse opportunities we have in the Waterloo Region.
Topics: Community Waterloo Region Arts and Culture

Welcome to Zeitspace, Amy Colford

By Zeitspace May 14, 2019

Film photography, radio and old computer fan, Amy Colford joins Zeitspace as a Software Engineer and talks about cutting her career short as a BASIC games developer.
Topics: Software Development Welcome to Zeitspace Team

Welcome to Zeitspace, Karen Klassen

By Zeitspace May 10, 2019

Karen Klassen brings a secretive, a-typical background for dev work to her role as Software Engineer at Zeitspace.
Topics: Software Development Welcome to Zeitspace Zeitspace Alumni

Zeitspace is Sponsoring the 2019 Between the Ears Festival

By Mark Connolly Apr 29, 2019

Zeitspace continues its support of our local arts and culture community with a sponsorship of the 2019 Between the Ears Festival
Topics: Community Waterloo Region Arts and Culture

Welcome to Zeitspace, Eddie Visser

By Zeitspace Apr 5, 2019

Former games designer, tattoo artist, strict adherer to the Lego brand guidelines, and now UX Designer at Zeitspace. Welcome aboard Eddie Visser.
Topics: UX Design Welcome to Zeitspace Zeitspace Alumni

Helping Design Scale with Design Systems

By Kesiena Eboh Apr 1, 2019

A design system brings consistently & helps design scale across an organization. Kesiena Eboh walks through the concepts and tools to create your own.
Topics: UX Design Our Craft Zeitspace Sessions

Positioning: a product manager’s best friend

By Jeff Fedor Mar 26, 2019

Usually considered 'marketing's problem' we are doing our product and sales teams a disservice if we don't realize positioning will make or break you.
Topics: Our Craft Product Positioning ProductTank

How to prioritize customer feedback

By Jeff Fedor Feb 6, 2019

There's no shortage of feedback from customers, support, potential sales, etc when all have the same urgency, how do you prioritize customer feedback?
Topics: Our Craft Product Agile Lean

Designing Effective Notification Systems for Digital Products

By Kesiena Eboh Dec 11, 2018

Notifications take careful consideration to get the design right. Kesiena Eboh, a Zeitspace UX Designer explores what factors lead to a good notification.
Topics: UX Design Our Craft

How your MVP is failing you and your users

By Jeff Fedor Nov 19, 2018

Using an MVP to validate a market need is a great start but it's only a start, on the path to delivering a truly commercial product for your customers.
Topics: Software Development Product Agile Lean MVP Idea Validation

React, Gatsby & Netlify: How we built an MVP Fluxible Schedule in 3 weeks

By Catherine Mittelholtz Oct 17, 2018

How we used the JAMStack, Gatsby, React & Netlify to build an MVP of the Fluxible app in 3 weeks.
Topics: Software Development Fluxible