An ION LRT train passes in front of a building


Stories about how we work, how we live, and our community.

How the City of Kitchener is designing streets for all

By Kelly Pedro Oct 28, 2020

In street design the design has to work for everyone. Here’s how the City of Kitchener is designing streets for people, not just cars.
Topics: Community Kitchener Active Transport

Heuristics and their role in design evaluation

By Matthew Reynolds Oct 22, 2020

Heuristic evaluations are an accessible, tested, relatively low cost way to critically assess the usability of digital product interfaces.
Topics: UX Design Our Craft UX Research

What is Impact Mapping?

By Jeff Fedor Oct 15, 2020

Impact Maps are a strategic planning technique to help product teams gain a shared understanding of business objectives. Here’s how they can work for you.
Topics: Our Craft Product Zeitspace Sessions

The benefits of building a product-driven company

By Kelly Pedro Oct 14, 2020

Ben Foster talked about how to develop great products, create a product vision, and empower product managers to say no at the last ProductTank Waterloo.
Topics: Our Craft Product ProductTank

10 UX interviewing tips from a journalist

By Kelly Pedro Oct 7, 2020

Interviewing is a key part of journalism and UX research. With both, you’re helping people feel heard. Here's how to approach interviews the right way.
Topics: UX Research

Ben Foster on the art and science of vision-led product management

By Jeff Fedor Sep 30, 2020

Product management is one long paradox. But there’s a better way forward, WHOOP’s chief product officer Ben Foster writes in his new book.
Topics: Our Craft Product ProductTank

How a UX writing guide contributes to better design

By Kelly Pedro Sep 29, 2020

In our latest Zeitspace Session we looked at how you can’t really separate UX writing from good design because good writing is good design.
Topics: UX Design Our Craft Zeitspace Sessions

Organizing the Redux state

By Karen Reeves Sep 24, 2020

What to do when the Redux state is not reflected in the UI.
Topics: Software Development Our Craft

Remote usability testing and data driven design: UXers share knowledge

By Kelly Pedro Sep 22, 2020

From a prototype of a virtual marketplace to doing behavioural barrier reviews, Waterloo Region UXers shared what they’ve learned at uxWaterloo.
Topics: UX Design Our Craft UX Research UXWaterloo

Product managers need lots of skills, but these are the most important

By Kelly Pedro Sep 17, 2020

There are lots of things to consider when hiring someone for your product team, but you can hire better product people by focusing on these skills.
Topics: Our Craft Hiring Product ProductTank