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Stories about how we work, how we live, and our community.

A drawing of what Duke Street in Kitchener could look like with separate cycle lanes, floating bike racks, public transit, pedestrians, and a car.

How the City of Kitchener is designing streets for all

By Kelly Pedro Oct 28, 2020

In street design the design has to work for everyone. Here’s how the City of Kitchener is designing streets for people, not just cars.
Topics: Community Kitchener Active Transport
A hand holding up a glass of water.

Heuristics and their role in design evaluation

By Matthew Reynolds Oct 22, 2020

Heuristic evaluations are an accessible, tested, relatively low cost way to critically assess the usability of digital product interfaces.
Topics: UX Design Our Craft UX Research
A map with blue, dark green, and light green dots indicating the LRT route, the Spurline Trail, and the Iron Horse Trail in Waterloo Region.

What is Impact Mapping?

By Jeff Fedor Oct 15, 2020

Impact Maps are a strategic planning technique to help product teams gain a shared understanding of business objectives. Here’s how they can work for you.
Topics: Our Craft Product Zeitspace Sessions
Ben Foster laughing into the camera while giving a talk from his home office.

The benefits of building a product-driven company

By Kelly Pedro Oct 14, 2020

Ben Foster talked about how to develop great products, create a product vision, and empower product managers to say no at the last ProductTank Waterloo.
Topics: Our Craft Product ProductTank
People sitting in a row taking notes.

10 UX interviewing tips from a journalist

By Kelly Pedro Oct 7, 2020

Interviewing is a key part of journalism and UX research. With both, you’re helping people feel heard. Here's how to approach interviews the right way.
Topics: UX Research
Ben Foster stands on a stage with a large screen behind him detailing product vision.

Ben Foster on the art and science of vision-led product management

By Jeff Fedor Sep 30, 2020

Product management is one long paradox. But there’s a better way forward, WHOOP’s chief product officer Ben Foster writes in his new book.
Topics: Our Craft Product ProductTank
Side by side views of the Government of Canada website, one without text and one with text.

How a UX writing guide contributes to better design

By Kelly Pedro Sep 29, 2020

In our latest Zeitspace Session we looked at how you can’t really separate UX writing from good design because good writing is good design.
Topics: UX Design Our Craft Zeitspace Sessions
Cyclists racing in a velodrome.

Organizing the Redux state

By Karen Reeves Sep 24, 2020

What to do when the Redux state is not reflected in the UI.
Topics: Software Development Our Craft
A colourful design broadcast from a projector onto the outside wall of a building (left) and a large screen in a convention hall (right).

Remote usability testing and data driven design: UXers share knowledge

By Kelly Pedro Sep 22, 2020

From a prototype of a virtual marketplace to doing behavioural barrier reviews, Waterloo Region UXers shared what they’ve learned at uxWaterloo.
Topics: UX Design Our Craft UX Research UXWaterloo
A chart of emotional intelligence characteristics on the left. Kate Leto talking on the right.

Product managers need lots of skills, but these are the most important

By Kelly Pedro Sep 17, 2020

There are lots of things to consider when hiring someone for your product team, but you can hire better product people by focusing on these skills.
Topics: Our Craft Hiring Product ProductTank
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