A MacBook sits open on a desk with several notebooks and a pencil.

How to create your own UX writing guide


What’s the difference between voice and tone? Should I use an Oxford comma? How should I represent dates consistently? There’s a lot of writing that goes into putting a product together but we sometimes don’t stop to think about whether our writing is consistent no matter who's behind the keyboard. A UX writing guide will help iron out your writing wrinkles and get everyone on the same page. 

What to expect:

Sharpen your pencils and grab your erasers, there will be plenty of hands-on activities related to UX writing and rewriting.

In this session, you’ll learn how to create a UX writing guide of your own, the difference between voice and tone, and how to rework a piece of UX writing so that it’s clear, concise, and conversational? You’ll leave the session with a template you can use to customize your own UX writing guide and a better understanding of why UX writing is important to different stakeholders.

Is this workshop for you?

This workshop is for designers, developers, product people, or anyone who has to write for a product or service. It’s open to anyone.

What to bring:

This is a virtual workshop on Zoom so you’ll need to install Zoom if you haven’t already. We’ll use Google Docs for the writing activities, but you may also want to have a notebook and pen handy.


This event happened online Sept. 24, 2020, but read our recap, which has links to the activities and more: "How a UX writing guide contributes to better design."